What forms of payment do you accept? What about my Flex Spending Account (FSA) card?

We accept cash and checks. Credit cards are accepted for payments over $150. Some FSA cards are not compatible with our credit card system. We recommend having an alternate form of payment just in case. We will supply you with a detailed receipt that can be submitted to your FSA for reimbursement. You can also pay online using the link on this page.

Do you take my insurance?

The doctor currently accepts Blue Cross Blue Shield PPO.We only accept PPO plans, and private pay at this time. We would be considered an out of network provider for insurance plans other than Blue Cross Blue Shield. It would be helpful to check with your insurance company prior to scheduling an appointment to confirm that the reimbursement amount will be acceptable to you. Contact the “members” number located on the back of your insurance card for additional information. It is important for all Blue Cross Blue Shield (BCBS) members to verify with their insurance whether their Mental Health Benefits are managed by BCBS or a different carrier. This information is not readily available to our staff. Since Dr. Aponte is only in network with BCBS, any mental health services sub-contracted out to another insurance carrier will be considered out of network and will need to be paid in full.

What are your fees?

We do require a deposit to hold your appointments. Payment will go towards upcoming visit, billing, or outstanding fees. Please pay any invoice sent to you. Lack of paying an invoice does not mean that scheduled appointments are cancelled. To cancel or reschedule please call the office directly at 940-448-0304. Testing Fees: Testing fees are dependent on what assessments are needed. Fees are also subject to insurance allowable amount.

What if I need to get admitted into the hospital?

Dr. Aponte does not hold admitting privileges at local area hospitals. In case of an emergency or if your condition requires hospitalization or crisis intervention, you will be referred to the local emergency room for care and evaluation by the inpatient psychiatrist.

What do I do in case of an emergency?

Contact us at the office during regular business hours. If your emergency occurs outside of our regular business hours, please go to your nearest ER, call 911 or the Emergency Hotline 972-233-2233.